Terms and Conditions

Last updated: 2 September 2025

These Terms and Conditions govern access to and use of the platform and applications of Agricolum, S.L. (hereinafter, “Agricolum”). By creating an account or using the services, you fully accept these terms.

1. User account and security

You are responsible for keeping your credentials confidential and for all activities carried out under your account. Agricolum may suspend or cancel accounts, deny service, or remove content when deemed necessary to protect users or the service.

2. Plans, free trial, and subscriptions

  • Sign-up via agricolum.com or the app.
  • Initial activation of the “2 espigas” plan for 15 calendar days at no cost.
  • After the trial, if payment for the “2 espigas” or “3 espigas” plan is not completed, the “1 espiga” service (free) is activated.
  • Paid subscriptions have an annual fee and, unless mandatory law provides otherwise, are non-refundable.
  • To cancel, email info@agricolum.com at least 15 days before the end of the current term.
  • Note: Plan names and commercial conditions may change due to updates. The applicable terms will be those displayed on the website/app at the time of purchase.

3. Permitted use

You must not use the service unlawfully or in a way that may damage, disable, or overload it, nor attempt to access areas or systems without authorisation. You may use the service in accordance with applicable law and the published functional documentation.

4. Availability and support

Agricolum will use reasonable efforts to maintain service availability and provide support. Scheduled maintenance may occasionally occur.

5. Intellectual property

The software, code, trademarks, logos, interfaces, and content of the service belong to or are licensed to Agricolum. You do not acquire any intellectual property rights by using the service.

6. Data protection and communications

The processing of personal data is governed by the Privacy Policy. We may send operational communications and, if you authorise it, marketing communications. You can unsubscribe from marketing at any time.

7. Liability

The service is provided “as is”. To the extent permitted by law, Agricolum shall not be liable for indirect, special, or consequential damages. Agricolum’s total aggregate liability for claims related to the service will be limited, at most, to the amount paid by the user in the 12 months preceding the event giving rise to the claim.

8. Changes

We may update these Terms to reflect legal or functional changes. We will provide reasonable notice when a change is material. Continued use after the effective date constitutes acceptance.

9. Governing law and jurisdiction

These Terms are governed by Spanish law. Unless mandatory law states otherwise, the parties submit to the courts of Barcelona.

Company details

Agricolum, S.L. · Casa Mestres – Vilamajor, 08282 Pujalt (Barcelona) · info@agricolum.com · +34 935 516 292 / +34 610 090 127

Privacy Policy

Last updated: 2 September 2025

This Policy explains how Agricolum, S.L. (“Agricolum”) processes your personal data when you visit our website, use the app, or communicate with us.

1. Controller

Agricolum, S.L. · Address: Casa Mestres – Vilamajor, 08282 Pujalt (Barcelona) · Email: info@agricolum.com · Tel: +34 935 516 292 / +34 610 090 127.

2. Data we process

  • Identification and contact data (e.g., name, email, phone).
  • Account and service-usage data (roles, activity, technical logs).
  • Billing data (when you purchase paid plans).
  • Browsing data and cookies (IP, online identifiers, aggregated analytics).
  • Communication and support preferences.

3. Purposes and legal bases

  • Service provision and contract management (Art. 6(1)(b) GDPR): account creation, support, maintenance, security.
  • Service improvement and statistics (legitimate interest, Art. 6(1)(f) GDPR): usage analysis to improve features.
  • Own marketing communications: with your consent (Art. 6(1)(a)) or based on legitimate interest in B2B contexts, with an opt-out in every message.
  • Legal compliance (Art. 6(1)(c)): tax obligations, information security, handling data-subject rights.

4. Recipients

Service providers assisting with infrastructure, analytics, communications, payments, or support (processors). International transfers may occur when necessary; in such cases, we implement appropriate safeguards (Standard Contractual Clauses or other valid mechanisms).

5. Retention

We retain data while the contractual relationship exists and for the time necessary to meet legal obligations or handle liabilities. Certain technical or statistical data may be retained in aggregated or anonymised form.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction, portability, and not to be subject to automated decisions by writing to info@agricolum.com (please attach proof of identity). You may also lodge a complaint with the Spanish Data Protection Agency.

7. Cookies and similar technologies

We use first-party and third-party cookies for technical, preference, and analytical purposes. You can manage or withdraw consent in the cookie panel and your browser settings. See our Cookie Policy for details.

8. Email communications

We will send operational communications about the service. For marketing communications, we will request your consent where required; you can unsubscribe at any time using the link provided or by writing to info@agricolum.com.

9. Security

We implement appropriate technical and organisational measures to protect data (access controls, in-transit encryption, backups, access logging, etc.).

10. Updates

We may update this Policy to reflect legal or functional changes. We will indicate the last-updated date and, where relevant, notify you of changes.

Privacy contact

Agricolum, S.L. · Casa Mestres – Vilamajor, 08282 Pujalt (Barcelona) · info@agricolum.com