Privacy Policy

1. Controller

Agricolum, S.L. · Address: Casa Mestres – Vilamajor, 08282 Pujalt (Barcelona) · Email: info@agricolum.com · Tel: +34 935 516 292 / +34 610 090 127.

2. Data we process

• Identification and contact data (e.g., name, email, phone).
• Account and service-usage data (roles, activity, technical logs).
• Billing data (when you purchase paid plans).
• Browsing data and cookies (IP, online identifiers, aggregated analytics).
• Communication and support preferences.

3. Purposes and legal bases

• Service provision and contract management (Art. 6(1)(b) GDPR): account creation, support, maintenance, security.
• Service improvement and statistics (legitimate interest, Art. 6(1)(f) GDPR): usage analysis to improve features.
• Own marketing communications: with your consent (Art. 6(1)(a)) or based on legitimate interest in B2B contexts, with an opt-out in every message.
• Legal compliance (Art. 6(1)(c)): tax obligations, information security, handling data-subject rights.

4. Recipients

Service providers assisting with infrastructure, analytics, communications, payments, or support (processors). International transfers may occur when necessary; in such cases, we implement appropriate safeguards (Standard Contractual Clauses or other valid mechanisms).

5. Retention

We retain data while the contractual relationship exists and for the time necessary to meet legal obligations or handle liabilities. Certain technical or statistical data may be retained in aggregated or anonymised form.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction, portability, and not to be subject to automated decisions by writing to info@agricolum.com (please attach proof of identity). You may also lodge a complaint with the Spanish Data Protection Agency.

7. Cookies and similar technologies

We use first-party and third-party cookies for technical, preference, and analytical purposes. You can manage or withdraw consent in the cookie panel and your browser settings. See our Cookie Policy for details.

8. Email communications

We will send operational communications about the service. For marketing communications, we will request your consent where required; you can unsubscribe at any time using the link provided or by writing to info@agricolum.com.

9. Security

We implement appropriate technical and organisational measures to protect data (access controls, in-transit encryption, backups, access logging, etc.).

10. Updates

We may update this Policy to reflect legal or functional changes. We will indicate the last-updated date and, where relevant, notify you of changes.